Meet Tia White, General Manager of Artificial Intelligence and Machine Learning, Amazon Web Services!
As I look back on my career to date, there were several pivotal moments. Most of my career, I took jobs that people told me I’d be great at which moved me into a “generalist” of all things technology. I looked around and my brand was: “she knows how to get stuff done.”
Especially as a Black woman in tech, I wanted to be known for my expertise as well. I decided to take a leap and join Capital One to lead a team of engineers migrating call center technology to AWS. For the financial services industry, it was trendsetting. Some would say it was a demotion, and I was okay with that — because through this move, I was able to do several things:
This single decision has transformed my entire career.
Early in my career, I was exposed to the P.I.E model as it relates to career management and growth — I truly embraced this early on in my career. What is the P.I.E. model?
If you neglect any of these, most often your career is stalled. For example, if my performance was high-impact and others around didn’t know, how would that transcend beyond my current manager? Ensuring people are aware of your work is important.
Second, I’ve learned that EQ is just as important if not more than IQ. The intangible things people often gloss over in tech (i.e. communication, influence, etc.) will become the deal breaker and single thing that makes or breaks growth opportunities.
Third, I’ve learned especially as a working mom that I have to give myself grace. I’m not going to get everything right all the time. And when I don’t, I ask myself: how do I own it and allow it to make me better?
Everyone’s learning style is different. At this stage in my career I read a lot — and I mean a lot — and listen to podcasts. I also play around with technology, as well. For example, with the explosion of Generative AI, I started using ChatGPT the day it was announced and signed-up (and paid) for various versions as soon as they were available.
I think an effective leader in tech consists of having high EQ, a deep desire to always learn, a visionary mindset and a deep understanding of the business they're building for.
I have three main pieces of advice:
These three items will allow you to know where the industry is headed; have a vast network, including a mentor, to help you navigate your career; and the expertise on which to build your brand and ability to deliver.